Training Help Desk

Have a questions about training? Find answers to common questions.

Online, Self-Paced Training

  • Meet the System Requirements
  • WINDOWS:
    - Google Chrome (latest version)
    - Firefox (latest version)
    - Edge (latest version)

    MAC
    - Safari (latest version),
    - Google Chrome (latest version),
    - Firefox (latest version)

    MOBILE
    - Safari in Apple iOS 8 or later
    - Google Chrome in Apple iOS 8 or later
    - Google Chrome in Android OS 4.1 or later

  • Please be aware that we cannot resolve or provide support for technical issues with your local computer, network, or operating systems. Contact a computer specialist in your area for assistance with those issues.

  • Due to the wide variety of mobile devices and software, we cannot guarantee compatibility. While more and more courses are becoming mobile-compatible, the best learning experience requires a larger screen than most smartphones or small tablets. We recommend a desktop or laptop computer for all courses.

  • Search & Register for a Training
  • Why do I have to register for and take Child Care Aware online training on the Growing Futures website?

    Growing Futures hosts the Statewide Training Calendar, which allows you to see all of the approved training that is delivered by a variety of training organizations across the state, including Child Care Aware®. After you register for a training, you will be redirected to the Child Care Aware® e-Learning platform to complete your course.

  • Navigating the Course
  • E-Learning Tutorial
  • How Long Will It Take Me to Complete an Online, Self-Paced Training?

    The number of clock hours associated with each course is the approximate number of hours it will take to complete the course. Some participants may move faster or slower than others. Clock hours are based on an average completion time rather than an absolute completion time.

  • Experiencing Technical Issues
  • Please note:
    • We cannot resolve or provide support for technical issues with your local computer, network, or operating systems. Contact a computer specialist in your area for assistance with those issues.
    • Due to the wide variety of mobile devices and software, we cannot guarantee compatibility. While more and more courses are becoming mobile-compatible, the best learning experience requires a larger screen than most smartphones or small tablets. We recommend a desktop or laptop computer for all courses.

  • Helpful Tips
  • • Make sure to exit the training when you need to take a break and haven't completed the course.
    • Make sure you select "Yes" to resume where you left off, otherwise you will be restarted from the beginning of the course.
    • Do not use the back button in the browser window, only use the back arrow if available on the course slide.


Online, Instructor-Led Training

  • Meet the System Requirements
  • WINDOWS:
    - Google Chrome (latest version)
    - Firefox (latest version)
    - Edge (latest version)

    MAC
    - Safari (latest version),
    - Google Chrome (latest version),
    - Firefox (latest version)

    MOBILE
    - Safari in Apple iOS 8 or later
    - Google Chrome in Apple iOS 8 or later
    - Google Chrome in Android OS 4.1 or later

  • Please be aware that we cannot resolve or provide support for technical issues with your local computer, network, or operating systems. Contact a computer specialist in your area for assistance with those issues.

    Due to the wide variety of mobile devices and software, we cannot guarantee compatibility. While more and more courses are becoming mobile-compatible, the best learning experience requires a larger screen than most smartphones or small tablets. We recommend a desktop or laptop computer for all courses.

  • Search & Register for a Training
  • Why do I have to register for and take Child Care Aware® online training on the Growing Futures website?

    Growing Futures hosts the Statewide Training Calendar, which allows you to see all of the approved training that is delivered by a variety of training organizations across the state, including Child Care Aware®. When you register for a Child Care Aware® sponsored training, you will be redirected to the Child Care Aware® e-Learning platform to complete your course.

  • Did You Find The Answer You Were Looking For?

    If not, please contact us at ✉ Training@ndchildcare.org or 800-997-8515 (press 2)