Training & Credentials

Guidelines and Policies

Training participants are expected to read and follow policies and guidelines outlined below. Child Care Aware® reserves the right to withhold credit from participants who do not follow these guidelines and policies.

Learning Record

Log in to Growing Futures to view a list of trainings you have successfully completed. Become a member of Growing Futures to view and print your official Learning Record.


E-Learning Courses
Participants are expected to complete all course materials and submit your own original work.

  • Registration and Payment
  • Registration and payment are required for all training events. You must have a Growing Futures Registry ID to register for training events.

    Online registration and payment is required for e-Learning courses. NOTE: Getting Started and Safe Sleep and Reducing the Risk of SIDS are delivered at no cost, but registration is still required.

    You have three months from the date of registration to complete e-Learning courses (including submitting your Evidence of Learning). If you do not complete all coursework within this time, you will need to re-register, pay any registration fees again, and re-start the course from the beginning. Extensions will not be granted.

  • Cancelation
  • E-Learning courses will not be canceled due to low registration or weather.

  • Refunds
  • No refunds are granted for e-Learning courses.

  • Evidence of Learning
  • It may take up to 10 days for participants to receive initial feedback and scoring from Child Care Aware®.

    If your Evidence of Learning is insufficient, you may resubmit once within 10 days of receiving your initial score. Details about your resubmission can be found in the notes section of your Interactive Classroom. If your EOL is still insufficient after you resubmit, you will not receive credit for completing the course and will need to re-register and pay in order to complete the course again.

    You are expected to complete and submit your own work. We encourage collaboration and discussion between learners, but your Evidence of Learning must be written in your own words.


Face-to-Face Training Events
- Out of respect for others, please do not bring your children to trainings.
- Please refrain from using your handheld devices and cell phones during a training.
- Participants are expected to take part in discussions and contribute to group work.
- Classes start and end on time. Participants who arrive 10 minutes late and/or leave 10 minutes early will not receive credit.

  • Registration and Payment
  • Registration and payment are required for all training events. You must have a Growing Futures Registry ID to register for training events.

    You can register and pay for any training online using a credit card. Online registrations occur in real time. Credit card payments will not be accepted over the phone.

    Class sizes may be limited based on space, trainer preference, or training content.

    Only paid participants will have a space reserved for them in class.

    Walk-ins may be accepted at the trainer’s discretion and if there is enough space and/or materials. Walk-in participants must sign-in using their Growing Futures Registry ID and will need to send payment (including Late Registration Fee) to the Child Care Aware® office before credit will be awarded.

  • Cancelation
  • Child Care Aware® will cancel a scheduled training when the weather is threatening. You will be notified of a cancelation by email as late as one hour before the class is scheduled to begin. Every effort will be made to reschedule the training.

    Classes with low registration at the registration deadline will be canceled. The registration deadline for most training events will be 10 days prior to the training.

  • Refunds
  • You may transfer to a different training or be eligible for a refund if Child Care Aware® cancels a training due to weather or low registration.

    If you cancel your registration for a face-to-face training at least 10 days prior to the start date, you may be eligible for a refund. A $10 processing fee per training will be deducted from the amount refunded. Please allow 4 weeks to process refunds.


Eager-to-Learn Courses
Participants are expected to complete all course materials and submit your own original work.

  • Registration and Payment
  • Registration and payment are required for all training events. You must have a Growing Futures Registry ID to register for training events.

    You can register and pay for any training online using a credit card. Online registrations occur in real time. Credit card payments will not be accepted over the phone.

  • Cancelation
  • Eager-to-Learn trainings will be canceled if there is low registration at the registration deadline. The registration deadline for most training events is 10 days prior to the training.

  • Refunds
  • You may transfer to a different training or be eligible for a refund if Child Care Aware® cancels a training due to low registration.

    If you cancel your registration for an Eager-to-Learn training at least 10 days prior to the start date, you may be eligible for a refund. A $10 processing fee per training will be deducted from the amount refunded. Please allow 4 weeks to process refunds.

    Refund will not be issued if you fail to set up your Develop account and/or access course materials prior to the first chat session. You are responsible for contacting Child Care Aware® for assistance accessing course materials.